Online purchase product returns will be charged a 10% FEE. The items must be in never worn/original condition with tags and receipt. Any items which have been damaged or worn will NOT be accepted for return and will automatically be sent back to the customer. Online purchase Returns and Exchanges must be sent back to the head quarters location within 10 days of package delivery for refund exchange. There will be no online purchase returns accepted at any Denim & Soul retail location. No items purchased from a Denim & Soul retail location will be accepted back at the head quarters location for return or exchange.
PLEASE NOTE: All SALE/DISCOUNTED purchases are FINAL SALE. Please shop carefully! Returns or exchange requests on SALE merchandise will not be accepted. Instructions For Exchange or Return of Full-Price Merchandise:
RETURNS & EXCHANGES: By Mail ONLY - Customer must ship the item(s) back at their own expense to:
Returns and exchanges are processed Monday through Friday, excluding holidays. Please allow one billing cycle on credit card for refund to post to your account.
Fill out our online return form.